FAQs

 

WHAT ARE SHIPPING TIMES AND COSTS?

  • Complimentary standard shipping on orders of $150 or more
  • Flat Rate shipping of $8.85 for all orders under $150
  • In-store/curbside pickup available. Select local pickup at checkout and we will email you when your order is ready.

WHAT PAYMENT METHODS CAN I USE?

Fred & Co. accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express. The total will be charged to your card when the order is shipped.
  • ShopFred.com features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

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